Busting Five Myths About VoIP
You are still using a legacy business phone system. You’ve heard about the amazing features that VoIP systems have and you can only imagine the positive impacts on productivity, sales, and… your bottom line. There are some common VoIP myths that may be holding you back. Here are the top five myths that freeze legacy business phone system owners into inaction.
- Switching to VoIP is a big deal.
- Lots of time and effort involved
- After all that work, it won’t make that much of a difference
- You have to be a geek to manage a VoIP phone system.
- VoIP can’t duplicate “pin drop” voice quality.
Let’s deal with each one and set the record straight.
1. Switching to VoIP is a Big Deal. Lots of Time and Effort Involved
Forget PBX boxes and voice closets. VoIP business systems have a very small footprint. A desk phone (or cordless phone), and a router is about all you need. We program each phone to meet the needs of its user. Our technicians will install the phones, and make sure that you and your staff know how to do all the things you were doing with your legacy system… and so much more! And you will have flexible network choices including PSTN lines, VoIP/SIP lines, PRI circuits, GSM trunks or a combination of them all
2. It’s Expensive.
Here are the cost components of a business telephone system. Let’s examine each one from the perspective of a VoIP system. Initial Hardware Purchase. With a CompuVoIP Hosted VoIP system, the only things you need to buy are the telephones and a router. And we rebate the a portion of the cost of the phones back to you each month. So they are really free! Forget about costly PBX boxes. All you need is a router to manage and prioritize your voice traffic as it enters the internet. That’s it! Software Upgrades and On-site Maintenance With a legacy PBX system you need a resource that is dedicated to or at least responsible for applying periodic software upgrades and maintenance releases. With the CompuVoIP Hosted VoIP system, all upgrades are done in the cloud. No need to dedicate anyone to this task anymore. And your phones upgrade themselves to the latest software releases. What could be simpler. Ongoing Charges If you were paying the telephone company for foreign exchange lines or call forwarding so that you would have ‘presence’ in prestigious area codes (e.g., Manhattan), you have been spending a lot of money each month. VoIP can provide a much more cost-effective solution to this. And with unlimited calls throughout the US and Canada (subjective to reasonable use restrictions), your monthly phone bills may be significantly reduced. If you were paying the telephone company for foreign exchange lines or call forwarding so that you would have ‘presence’ in prestigious area codes (e.g., Manhattan), you have been spending a lot of money each month. VoIP can provide a much more cost-effective solution to this. And with unlimited calls throughout the US and Canada (subjective to reasonable use restrictions), your monthly phone bills may be significantly reduced.
3. After All That Work, It Won’t Make That Much of a Difference
Well, nothing can be further from the truth. CompuVoIP’s Hosted VoIP can transform the way you do business today. Here are a few key ways: Mobility If you have employees that are on the go every day such as salespeople, technicians, attorneys, or consultants, the CompuVoIP Hosted VoIP system allows employees to make and receive calls on their mobile phones with all the features they enjoy on their desk phones. And their calls originate from their office phone number so they maintain a professional presence at all times. And if there’s inclement weather in the forecast, employees can take their desk phones home with them. By simply connecting to their home WiFi, their phones will operate just as they would in the office. WiFi and Bluetooth connectivity options make this process even simpler. Business Systems Integration CompuVoIP’s Hosted VoIP system integrates with your call center, CTI, PMS, CRM and other third-party systems. It’s a snap to implement Unified Communications and Presence Management. Call agents and salespeople have access to customer records as the call enters their queue. Appear Bigger Than You Are With options for voicemail to text and automatic call distribution, your staff is on top of their game with all the tools they need to delight your customers with quick and meaningful responses to their concerns.
4. You Have to Be a Geek to Manage a VoIP Phone System.
Your user’s phones come custom-programmed to meet their job requirements. Our staff goes the extra mile to provide standard and holiday greeting recordings. An intuitive web interface offers users of all levels the ability to leverage basic and advanced features. A library of helpful and informative videos provides clear instructions on how to use common phone features. And our staff of programmers and provisioners stand ever-ready to assist with any technical issue that arises.
5. VoIP Can’t Duplicate “Pin Drop” Voice Quality.
Have you ever made a voice call on WhatsApp? Or a video conference on Zoom? Voice and video quality pretty impressive? Your phone system is designed to provide superior voice and video quality. Our trained technicians will configure your network to ensure that your voice and video calls receive priority treatment through your data network, and the sound quality will impress you. Take a watch of our quick video that sums this all up for you. Just click here.
Ready to move? Still have questions? We’d love to talk to you. Give us a call at (718) 887-0300 or chat with us on www.compuvoip.com.