> return to In the News directory Here are some key insights from Bill Price, Driva Solutions: Keep IVR menus short and simple. Don’t have more than 3 options in a menu. Our short term memory is limited
> return to In the News directory Here are some key insights from Bill Price, Driva Solutions: Keep IVR menus short and simple. Don’t have more than 3 options in a menu. Our short term memory is limited